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Why you should never stop collecting customer feedback

While most founders see the value in conducting market research in one way or another at the start of the development process, all too often they fail to continue this interaction. Companies should...

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Building a Feedback-Rich Culture

As an executive coach and an experiential educator, I’m a passionate believer in the value of interpersonal feedback. To become more effective and fulfilled at work, people need a keen understanding of...

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Why You Hate Feedback and How to Learn to Love It

This morning your mirror confirmed that yes, indeed, you do look fat in those pants. Your new puppy let you know that your house-training efforts are not working. Then you got to work and your boss had...

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